# WhizzFix: full site text Source: https://whizzfix.com. Updated 2026-10-03. Prices in euro including VAT. --- # WhizzFix | Laundry, Handbag & Shoe Cleaning Malta URL: https://whizzfix.com/ Laundry, shoe and handbag care, sanitisation and luggage storage in St Julian's, Malta. Self-service and staffed laundry, pickup and delivery across Malta for €4 each way. Rated 4.3 from 75 Google reviews. --- # Prices URL: https://whizzfix.com/pricing Every starting price, VAT included: laundry, per-item cleaning and ironing, shoe care, handbag care, sanitisation, luggage storage and delivery. ## Laundry & Dry Cleaning Self-service machines, a staffed wash, dry and fold service, and per-item cleaning and ironing, all at 88 Triq Birkirkara, St Julian's. ### Self-service laundry (Priced per wash) - Wash (Roughly a full laundry basket): €8 - Drying (Most loads dry in 30 to 40 minutes): €1.50 per 10 min - Detergent (Available on site): On site Machines take card and contactless only. Available Monday to Friday 8am to 6pm and Saturday 10am to 12pm, with staff at the counter throughout. ### Wash, dry & fold (Priced per load) - Wash, minimum 6 kg (Covers the first 6 kg): €8 - Each extra kg (After the first 6 kg): €1 - Drying (Usual loads dry in 30 to 40 minutes): €1.50 per 10 min - Folding, per 6 kg (+ €1 per extra kg): €4 - Express 24-hour turnaround (Subject to capacity): On request A typical 6 kg load washed, dried for 40 minutes and folded comes to about €18. Detergent is always included. ### Per-item cleaning & ironing (Priced per item) - 3/4 Jacket: €16.50 - Ballgowns: €70.00 - Bath Mats: €1.30 - Bath Sheets: €1.60 - Bath Towels: €1.30 - Bedspread Quilted: €22.00 - Bedspread Thin: €16.00 - Blanks – Pure Wool: €16.00 - Blanks – Quilted: €14.00 - Blazer: €9.00 - Blouse: €7.00 - Bridesmaid Dress: €50.00 - Coat: €16.00 - Day Dress: €16.00 - Dinner Suit: €16.00 - Evening Dress / Pleated: €27.00 - Evening Dress – Beaded: €37.00 - Face Towels: €0.90 - Flower Girl Dress: €37.00 - Fur Coats: €90.00 - Fur Jackets: €70.00 - Fur Scarfs / Hats: €26.00 - Fur Waistcoat: €37.00 - Gloves: €7.50 - Holy communion Suits: €37.00 - Hoody: €8.60 - Imitation Fur Jackets: €12.00 - Imitation Leather Jackets: €12.00 - Jacket Puffed 3/4 or Long: €16.00 - Jacket Puffed Short: €10.00 - Jumper: €6.50 - Knitwear Jacket: €11.00 - Leather/Suede Bags (from): €25.00 - Leather/Suede Coats: €90.00 - Leather/Suede Gloves: €26.00 - Leather/Suede Jacket Long: €70.00 - Leather/Suede Jacket Short: €50.00 - Leather/Suede Waistcoat: €37.00 - Merino Blankets: €37.00 - Merino Pillow Cases: €7.50 - Pillow Cases: €1.10 - Polo Shirts: €3.50 - Ponchos: €16.00 - Quilt Covers: €5.50 - Quilts – King: €15.00 - Quilts – Single/Double: €13.00 - Scarf – Designer: €16.00 - Scarf – Large Shall: €16.00 - Scarf – Small Plain: €7.50 - Sheets: €2.20 - Shirt: €3.50 - Shoes (from): €12.50 - Silk Dress: €22.00 - Silk Shirt: €7.00 - Ski Gloves: €7.50 - Ski Jacket: €16.00 - Ski Trousers: €12.50 - Suit – 2 Piece: €14.00 - Suit – 3 Piece: €21.00 - Sweater: €7.00 - T-Shirt – Designer: €6.00 - T-Shirt – Plain: €3.50 - Tie: €7.00 - Tops: €6.50 - Track Suit: €16.00 - Trainers (from): €12.50 - Trousers: €7.50 - Valance: €8.00 - Waistcoat: €8.00 - Waistcoat – Puffed: €9.00 - Wedding Dress: €160.00 Alterations are available on request. Send a photo on WhatsApp and we quote for it. ### Pickup & delivery (Priced per trip) - Pickup: €4 - Delivery: €4 - Second trip if nobody is home: €4 Collections run in two-hour windows, Monday to Friday 8am to 4pm and Saturday 10am to 2pm. Book today and the earliest pickup is tomorrow from 12 noon. No Sunday pickups. Gozo is not covered yet. ## Clean & Restore Shoes, sneakers, handbags, sanitisation, kids and baby items, and pet items. Every item is inspected and the final price confirmed before any work starts. ### Shoe care (Priced per pair) - Shoe cleaning (Deep clean of uppers and midsoles, lace refresh, deodorising): €25 - Suede and delicate materials (Suede, nubuck, satin. Gentle cleaning and stain care): €35 - Sole whitening (Yellowing removal for white midsoles): €25 - Sole re-gluing (Separated soles and midsoles): €15 - Heel tip replacement: €15 - Strap stitching (Loose or broken straps re-stitched): €15 - Half sole replacement (Protective half-sole for durability and grip): €35 - Stiletto heel recovery (Fresh leather wrap): €55 - Leather colour restore (Colour refresh and touch-up for worn leather): €40 Heavily soiled pairs or pairs needing repairs are quoted after photos. An express 3 to 5 day service is available for an extra charge when capacity allows. ### Handbag care (Priced by size) - Small handbag cleaning (Up to 20 cm. Exterior clean, interior wipe, light deodorising): €25 - Medium handbag cleaning (About 25 cm. Exterior and interior clean, hardware polish): €45 - Large handbag cleaning (About 35 cm. Deep clean, hydration where applicable): €55 - Backpack cleaning (Full clean inside and out): €35 to 55 - Colour touch-up (Small scuffs, edges and handles, single area): €35 - Small handbag colour restore: €45 - Medium handbag colour restore (Panel touch-ups, light colour unification): €75 - Large handbag colour restore (Broader colour work, includes conditioning): €95 to 140 - Full colour change (Complete recolour with finish protection): By quote Standard turnaround is 7 to 14 days, or 3 to 5 days with express for an extra charge. We do not start chargeable work beyond the agreed price without your approval. ### Sanitisation (Priced per item) - Suitcase (Deodorise after travel, interior and exterior wipe-down): €35 - Leather suitcase (Extra care for leather exteriors and lining): €45 - Stroller (Fabric and hard surfaces, buckles and handles wiped): €35 - Baby car seat (Straps and fabric sanitised): €35 - Handbag (Safe on coated leathers and fabrics): €25 - Backpack: €30 - Shoes and sneakers (Odour reduction, quick interior refresh): €20 - Household textiles (Duvets, pillows, curtains, priced per piece): €30 - Gym and sports gear (Yoga mats, pads, gloves, guards): €25 - Other baby items (Soft toys, carriers, play mats): €15 A hygiene and deodorising service, not a clinical sterilisation. Ready in 7 to 14 days; express 3 to 5 days is priced on request, subject to capacity. ### Kids & baby items (Priced per item) - Stroller or pram (Fabric and hard surfaces, buckles and handles wiped): €35 - Baby car seat (Steam and ozone refresh, straps and fabric sanitised): €35 - Soft toys, carriers, play mats (Priced per item): €15 - Cot or cot mattress: By quote - High chair, bouncer or changing mat: By quote A hygiene and deodorising service, not a clinical sterilisation. Send a photo on WhatsApp for items priced by quote. Ready in 7 to 14 days; express 3 to 5 days is priced on request. ### Pet items & accidents (Priced per item) - Removable covers, cushions and pillows (Per piece. Base cushions accepted under 100 cm by 60 cm): €30 - Rugs (Collected from your door): By quote - Pet beds and blankets: By quote - Soft toys: By quote - Leads, harnesses and collars: By quote - Carriers and carry bags: By quote Send a photo on WhatsApp and we reply with a price. Ready in 7 to 14 days; express 3 to 5 days is priced on request. We do not clean fitted carpets or sofas in the home. ## Luggage Storage & Delivery We meet you at Malta International Airport, store your bags securely and deliver them to your stay at the time you choose. Three bags are included in every booking. ### Luggage storage & delivery (Priced per booking) - Arrival (We meet you at arrivals, store your bags and deliver them to your stay in the one-hour window you choose): €49 - Departure (We collect from your stay at check-out, store your bags and hand them over outside departures): €39 - Stay to stay (Collected from one address, stored, delivered to another address in Malta): €29 - Round trip (Arrival and departure booked together): €79 Card payment in full at booking. Bookings need a signed form, a photo of your passport and your flight confirmation. ### Add-ons (Priced per item) - Each additional bag (Up to 10 bags per booking): €10 - Oversize item (Golf bag, pram, bike box, instrument): €15 - Extra storage day, per bag (Up to 30 days): €8 - Meet, collection or delivery outside 09:00 to 18:00: €25 - Waiting beyond 20 minutes after the confirmed time (Per 15 minutes): €10 - Higher declared-value cover: On request --- # FAQ URL: https://whizzfix.com/pages/faq Answers on booking, turnaround, pickup and delivery, shoes, handbags, sanitisation, luggage, payment, refunds and privacy. ## Getting started **Q: What does WhizzFix do?** A: WhizzFix is a laundry, shoe care, handbag care, sanitisation and luggage service in St Julian's, Malta. We run a self-service laundry and a staffed wash, dry and fold service, clean and iron garments per item, clean, repair and restore shoes and handbags, sanitise items with steam and ozone, and store and deliver luggage for travellers. Pickup and delivery is available anywhere in Malta. **Q: How do I book?** A: The quickest way is to book online : choose a service and a time and we confirm it. You can also message us on WhatsApp , call +356 9923 1611, email info@whizzfix.com, or walk in at 88 Triq Birkirkara during opening hours. A booking is accepted when we confirm it in writing, including by WhatsApp. **Q: How do I get a quote?** A: Send two or three photos on WhatsApp, including a close-up of the problem area, and tell us the brand, size and what you would like done. We reply with a price and a turnaround. A quote from photos is an estimate; the final price is confirmed after we inspect the item, and we never go beyond it without your approval. **Q: Do I need an account to book?** A: No. Booking online takes your name, contact details and the service you want. Luggage bookings also need a signed booking form, a photo of your passport or ID and your flight confirmation, because we only release bags to the person named on the booking. **Q: How long does it take?** A: Standard turnaround is 2 to 3 days for laundry and ironing, and 7 to 14 days for shoe and bag cleaning, repair and restoration and for sanitisation. Express is available for an extra charge, subject to capacity, and is confirmed with your quote. Luggage delivery times are agreed in the booking. **Q: Do you offer an express service?** A: Yes. Laundry has a 24-hour express option, and shoe and bag care and sanitisation have an express 3 to 5 day service. Express costs extra and depends on capacity, so ask when you book. Express charges are not refundable once express work has begun. **Q: What are your opening hours?** A: Monday to Friday 8:00am to 6:00pm, Saturday 10:00am to 12:00pm, closed on Sundays and Maltese public holidays. The self-service machines are available during opening hours. Luggage storage and delivery runs from 09:00 to 18:00 seven days a week, including some days when the shop is closed. **Q: Where are you?** A: 88 Triq Birkirkara, San Ġiljan STJ 1850, Malta, on the road that climbs from the St Julian's seafront towards San Ġwann. There is street parking on Triq Birkirkara and the adjacent roads, and the nearest bus stops are about 20 metres from the door. Get directions . ## Laundry & self-service **Q: What times are your self-service machines open?** A: Our self-service machines are available during opening hours: Mon–Fri 8:00am–6:00pm and Saturday 10:00am–12:00pm. **Q: How do the self-service machines work?** A: Separate your laundry and load a machine, choose a programme and tap your card or phone to pay. A wash is €8. Move the load to a dryer and pay per 10 minutes at €1.50; most loads dry in 30 to 40 minutes. Staff are at the counter throughout opening hours if you need a hand. **Q: Do you provide detergent, or should I bring my own?** A: For self-service, detergent is available on-site. For staffed laundry, detergent is always included in the price. **Q: What's the turnaround for staffed laundry?** A: Standard laundry turnaround is 2–3 days. Express 24-hour service is available for an extra charge, subject to workload. **Q: How much does laundry cost?** A: A self-service wash is €8 and drying is €1.50 per 10 minutes. Staffed wash is €8 for a minimum of 6 kg plus €1 per extra kilo, drying €1.50 per 10 minutes and folding €4 per 6 kg. A typical 6 kg load washed, dried and folded comes to about €18. See the full laundry price list . **Q: Is there a minimum load?** A: Staffed wash, dry and fold is priced from 6 kg, so smaller loads are charged as 6 kg. There is no minimum for self-service: one wash is €8 whatever you put in, up to a full drum. **Q: What should not go in the machines?** A: Check the care label first. Anything marked dry clean only, wool and stretchy knitwear on hot cycles, and items with dyes that run. Do not use bleach, dyes or products not intended for domestic machines. Hand those items to the counter instead and we clean them per item. **Q: Do you do clothing alterations?** A: Yes, on request. Send us a photo and tell us what you need on WhatsApp, and we will quote for it. **Q: What happens if a machine breaks during my cycle?** A: Tell a member of staff on the same day and show your payment receipt. Where we confirm a machine fault, we refund the cycle or run it again at no charge. ## Dry cleaning & ironing **Q: How is dry cleaning and ironing priced?** A: Per item, from a €3.50 shirt to a €160 wedding dress. Suits, dresses, coats, bedding and curtains each have a listed price. Search the per-item price list for yours. Prices include VAT. **Q: Can you iron clothes I have already washed?** A: Yes. Ironing is priced per item on the same list. Several Google reviews mention a backlog of ironing collected and returned within a day or two. **Q: Do you clean wedding dresses, fur and leather?** A: Yes. Wedding dresses are €160, fur coats €90 and fur jackets €70, and imitation leather jackets €12. Real leather garments and anything unusual are handled individually, so send a photo for a quote. **Q: Do you clean duvets, bedspreads and curtains?** A: Yes. Quilted bedspreads are €22, thin bedspreads €16, and blankets, quilts, pillows and curtains are all on the per-item list. Household textiles can also be steam and ozone sanitised from €30 per piece. **Q: Can you remove every stain?** A: Not always. Results depend on the fabric, the stain and how long it has set. If we think a stain may not come out, we tell you before we start, and work you choose to go ahead with on that basis is not refundable if the stain remains. ## Pickup & delivery **Q: Can I book pickup and delivery for laundry?** A: Yes. We offer pickup and delivery across Malta for €4 each way. Gozo is not covered at the moment. **Q: Do you offer pickup and delivery across Malta?** A: Yes. We cover all of Malta at €4 each way. We do not currently deliver to Gozo. **Q: How do I schedule a pickup?** A: Book online or message us on WhatsApp the day before with your address, a rough load size and a time window. Pickups run in two-hour windows, Monday to Friday 8am to 4pm and Saturday 10am to 2pm. Book today and the earliest pickup is tomorrow from 12 noon. There are no pickups on Sundays. Have the laundry in a bag at the door or with reception. **Q: Do I have to be at home for pickup and delivery?** A: Someone needs to be at the address at the agreed time, or you can leave the bag with reception or a neighbour and tell us. If nobody is available and we have to return, the €4 charge applies again. **Q: Can you collect from my hotel or short let?** A: Yes. Tell us the hotel or building name and your room or flat number. We collect from reception and can deliver back to reception if you are out. Express turnaround is available if you are flying out. **Q: Can I reschedule or cancel a pickup?** A: A pickup can be cancelled or moved free of charge up to 24 hours before the agreed time. If the driver has already been sent, the €4 pickup charge applies. **Q: Can shoes or a bag go in the same pickup as my laundry?** A: Yes. Pickups can include sneakers, handbags or a suitcase for sanitising in the same trip. ## Shoes & sneakers **Q: How much does shoe or sneaker cleaning cost?** A: Sneaker and shoe cleaning starts at €25 a pair, suede and delicate materials at €35, sole whitening €25, sole re-gluing €15, heel tips €15 and leather colour restoration €40. Heavily soiled pairs or repairs are quoted after photos. See shoe care prices . **Q: Do you clean suede and delicate shoes?** A: Yes. We handle suede, nubuck, satin, and other delicate materials using safe methods that protect the finish. Suede is cleaned dry first, spot-treated, then brushed to lift the nap. Never soak suede at home. **Q: Can you fix sole separation or heel damage?** A: Absolutely. We perform sole reglues, heel tip replacements, and minor stitching to bring your shoes back to life. Half sole replacement is from €35 and stiletto heel recovery with fresh leather from €55. **Q: What's the usual turnaround for shoe cleaning?** A: Standard turnaround is 7 to 14 days. Simple jobs such as heel tips are often ready sooner, so ask when you drop off. An express 3 to 5 day service is available for an extra charge. **Q: Can you whiten yellowed soles?** A: Yes. Yellowed rubber and foam midsoles on Air Force 1s, Jordans, New Balance and similar are brightened with a sole whitening treatment from €25. **Q: Will my shoes look new?** A: Deep scuffs in leather, dye transfer that has set for months and torn knit will improve but may not disappear. We tell you what to expect before you pay, and we photograph every pair before and after. **Q: Can you get rid of the smell in gym or festival shoes?** A: Yes. Steam and ozone sanitisation for shoes and sneakers is €20 a pair and reduces odour without soaking the shoe. ## Handbags **Q: Do you work on luxury brands like Gucci, Chanel, and Louis Vuitton?** A: Yes. We specialise in luxury handbags and carry out cleaning, spa treatments, colour touch-ups, and full restorations. We are an independent service and not affiliated with any brand. **Q: How much does handbag cleaning cost?** A: From €25 for a small bag (up to 20 cm), €45 for a medium bag (about 25 cm) and €55 for a large bag (about 35 cm). Colour touch-ups start at €35, colour restoration at €45, and a full colour change is quoted after photos. See handbag prices . **Q: How long does handbag colour restoration take?** A: Colour work takes 7 to 14 days depending on the condition of the bag. An express 3 to 5 day service is available for an extra charge when capacity allows. **Q: Can I request a quote before leaving my bag?** A: Of course. Send us photos via WhatsApp, and we’ll provide a quick estimate. The final price is confirmed after inspection, before any work starts. **Q: Can you fix colour transfer, scuffed corners or worn edges?** A: Yes. Colour transfer from clothing, scuffs and fading are corrected by hand and colours are matched by hand. Worn corners and edges are rebuilt, re-glazed and colour-matched. Hardware is polished but not re-plated. **Q: My bag has mould or a musty smell from storage. Can you help?** A: Yes. Malta's humidity causes a white or greenish bloom on stored leather. We clean, hydrate and deodorise the bag, and steam and ozone sanitisation clears smells without soaking the leather. Read our guide to storing leather handbags in Malta's humidity . ## Sanitisation **Q: What methods do you use for sanitisation?** A: We use steam and ozone treatments to refresh fabrics, reduce odours, and sanitise items without harsh chemicals. **Q: Which items can be sanitised?** A: We sanitise luggage, shoes, handbags, strollers, car seats, gym gear, household textiles, and more. Suitcases, strollers and car seats are €35, handbags €25, backpacks €30, shoes €20, gym gear €25 and soft toys, carriers and play mats €15. **Q: Is this a medical-grade sterilisation service?** A: No. Our sanitisation is a hygiene and deodorising service, not a clinical sterilisation. **Q: How long does sanitisation take?** A: 7 to 14 days as standard. An express 3 to 5 day service is available, subject to capacity and priced on request. Pickup and delivery is €4 each way if the item is bulky. ## Kids & baby items **Q: Which baby and kids items do you clean?** A: Strollers and prams, baby car seats, cots and cot mattresses, high chairs, bouncers, changing mats, soft toys, carriers and play mats. Strollers and car seats are €35 each and soft toys, carriers and play mats €15. See kids and baby services . **Q: Are baby items sterilised?** A: No. Our sanitisation is a hygiene and deodorising service using steam and ozone, not a clinical sterilisation. We never use harsh chemicals and we avoid over-wetting the items. **Q: Is the process safe for baby fabrics?** A: Every item is checked for material type, colour-fastness and durability before treatment. If an item is too delicate or at risk of damage, we tell you before proceeding. **Q: Can you freshen up a second-hand or stored stroller or car seat?** A: Yes. Hand-me-downs, items coming out of storage and items that need a refresh after illness or travel are the most common reasons parents bring them in. Send a photo first if there is mould or heavy staining and we tell you what to expect. **Q: How long will I be without the stroller or car seat?** A: Most items are ready in 7 to 14 days. An express 3 to 5 day service is available, subject to capacity and priced on request. Pickup and delivery anywhere in Malta is €4 each way. ## Pets **Q: Which pet items do you clean?** A: Pet beds and blankets, soft toys, leads, harnesses and collars, carriers and carry bags, and home fabrics after a pet accident: rugs, removable covers, cushions and pillows. See pet services . **Q: My pet peed or pooed on a rug or sofa cover. Can you clean it?** A: Yes. We collect rugs, removable covers, cushions and pillows, then clean and deodorise them. Fresh accidents respond best. Set-in urine stains improve but can leave a shadow, and we tell you what to expect before we start. Please remove any solid waste before bagging the item. **Q: Do you clean carpets or sofas in the home?** A: No. We collect rugs, removable covers and pillows only. Base cushions are accepted when they are under 100 cm long and 60 cm wide. Fitted carpets and sofa frames are not something we clean. **Q: How much does pet item cleaning cost?** A: Removable covers, cushions and pillows are from €30 per piece. Rugs, pet beds, toys, leads and carriers are quoted from a photo because sizes and materials vary so much. Send a photo on WhatsApp and we reply with a price. **Q: How should I prepare pet items for collection?** A: Remove any solid waste, shake off loose hair, and put the items in a bag. Tell us what happened and how long ago, since that decides the treatment. Pickup and delivery anywhere in Malta is €4 each way. ## Luggage storage & delivery **Q: How does luggage storage and delivery work?** A: We meet you outside arrivals at Malta International Airport, store your bags in a locked, CCTV-monitored area at our St Julian’s premises and deliver them to your hotel or short let in the one-hour window you choose. Departure works in reverse, and stay-to-stay moves bags between two addresses in Malta. Three bags are included in every booking. **Q: How much does the luggage service cost?** A: Arrival €49, departure €39, stay to stay €29 and a round trip €79, each including up to three bags, same-day storage and flight tracking. Extra bags are €10 each up to ten bags, oversize items €15, extra storage days €8 per bag, and service outside 09:00 to 18:00 is €25. See luggage prices . **Q: How do I book luggage storage?** A: Only through book.whizzfix.com or a secure booking link we send you, at least 24 hours before the first handover. You complete and sign the booking form, upload a photo of your passport or ID and your flight confirmation, and pay by card. The booking is confirmed once we have checked the documents and sent your booking number. **Q: Why do you need my passport and flight details?** A: To confirm your identity and your arrival time, and to make sure your luggage is only released to you or the person you name. Your documents are stored securely and deleted after your booking is complete. **Q: What if my flight is delayed?** A: We track your flight and adjust the meeting time automatically, at no extra cost. If a delay pushes the meet past 18:00, there is no out-of-hours surcharge. **Q: Where do we meet at the airport?** A: Outside the arrivals exit at Malta International Airport. We send you a photo of the exact spot the day before, with your driver's name. **Q: Can someone else receive my bags?** A: Yes. Add their name when you book, for example your host. They need your booking number and ID. You can change the recipient in writing at least 24 hours before delivery. **Q: What can't I leave in my luggage?** A: Cash, bank cards, jewellery, watches, electronics, passports, keys, medication you may need, food and drink, unsealed liquids, dangerous goods, weapons, illegal items, animals or plants, and anything of sentimental or irreplaceable value. Please keep these with you. We are not liable for excluded valuables left in a bag. **Q: Are my bags insured?** A: Bags are covered up to €250 per item under our terms if they are lost or damaged in our custody because we failed to take reasonable care. Higher cover can be arranged on request before you book and is confirmed in your booking confirmation. Excluded valuables are never covered, so we recommend travel insurance for your luggage. **Q: Can I store bags for more than one day?** A: Yes, for up to 30 days per booking, at €8 per bag per extra day. **Q: Is there a size or weight limit?** A: Each bag must be securely closed, ideally locked, and weigh no more than 50 kg. A booking can include up to ten bags. Oversize items such as golf bags, prams, bike boxes and instruments are accepted only if declared when booking and if we have space, at €15 each. **Q: How do you keep my bags safe?** A: Every bag is photographed, weighed and fitted with a numbered tamper-evident seal at handover, and you receive the seal numbers and photos. Bags are never opened and are kept in a locked, CCTV-monitored area. At delivery you check the seals before we leave. **Q: Do you run at weekends and on Sundays?** A: Yes. Airport meets, collections and deliveries run seven days a week from 09:00 to 18:00, including days when the shop itself is closed. Earlier or later times are available on request for a €25 surcharge. **Q: What if I am late to the meeting point?** A: 20 minutes of waiting is included after the confirmed time. After that we may charge €10 per 15 minutes or reschedule at your cost. If you have not appeared or contacted us within 60 minutes of the arrival meeting time, the booking may be treated as a no-show. **Q: Can I cancel a luggage booking?** A: Free cancellation more than 24 hours before your booking. Within 24 hours we refund 50%. If your flight is cancelled or diverted, you can rebook for free or have a full refund if you tell us before the scheduled meeting time. No-shows are not refunded. **Q: I manage short lets. Can I offer this to my guests?** A: Yes. Share our booking link in your check-in guide and we look after the rest. Ask us about the partner programme for short-let managers and hosts on our business page . ## Pricing & payment **Q: Do your prices include VAT?** A: Yes. Every price on this website is a starting price in euro including VAT. There is no booking fee. **Q: What payment methods do you accept?** A: We accept card/contactless for self-service, and both card and cash for staffed services and deliveries. Luggage bookings are paid in full by card online when you book. **Q: When do I pay?** A: When you collect your item or when it is delivered, unless we agree otherwise. Self-service is paid at the machine. Luggage is paid at booking. For larger restoration or colour work we may ask for a deposit before starting. Online bookings for laundry, shoe and bag care and sanitisation are secured with a €15 non-refundable deposit, paid by card when you book and deducted from your final bill. **Q: Is there a deposit when I book online?** A: Yes. Online bookings for laundry, shoe and bag care and sanitisation are secured with a €15 deposit, paid by card when you book. The deposit covers our time and the collection and delivery of your items, so it is non-refundable. It is deducted from your final bill, so you only pay the balance once we confirm your quote. Luggage storage and delivery is paid in full when you book. Items dropped off at the shop are paid on collection as usual. **Q: Can the price change after the quote?** A: A quote from photos is an estimate. The final price is confirmed once we have inspected the item, and we will not start chargeable work beyond the confirmed price without your approval. **Q: Do you offer business or bulk pricing?** A: Yes, for hotels, short lets, gyms, restaurants and offices. Tell us your volumes and how often you need collection and we build a plan around it. See WhizzFix for business . ## Cancellations, refunds & claims **Q: What if I am not happy with the result?** A: Tell us as soon as possible, ideally within 72 hours of collection or delivery, by WhatsApp, phone, email or in person, and let us see the item. We first offer to correct or redo the work at no charge. If a redo does not solve it, we may refund part or all of the service fee. Full details are in our Refund Policy . **Q: What is not refundable?** A: Work where the result was explained as uncertain before we started and you chose to go ahead, express charges once express work has begun, pickup and delivery trips already made, the €15 online booking deposit, deposits once materials are bought or work has started, damage from an inherent weakness in the item, and luggage no-shows. **Q: Can I cancel a restoration or repair booking?** A: Yes, at any time before we start work, and any deposit taken for the work itself is refunded in full. The €15 online booking deposit is not refundable. Once work has started, the work done up to that point is payable. **Q: What happens if an item is lost or damaged?** A: If it is through our fault, we repair it or compensate you for the reasonable repair cost or the item's depreciated value, whichever is lower, taking its age and condition into account. Please tell us about high-value items before handing them over so we can agree how to handle them. Luggage claims are capped at €250 per item unless higher cover was agreed. **Q: How do I make a luggage claim?** A: Report visible damage or a broken seal to our driver at delivery, before they leave. Anything you could not see at delivery must be reported in writing to info@whizzfix.com within 24 hours, quoting your booking number and luggage code, with photos and evidence of value. We acknowledge within 3 working days and respond within 14 working days. **Q: How are refunds paid?** A: By the same method you paid, or in cash for cash payments, within 14 days of our agreeing the refund with you. Luggage refunds go to the card used to book. **Q: What happens if I do not collect my items?** A: We remind you at least twice. Items not collected within 90 days of the first notice may be treated as abandoned and donated or disposed of, and the charges remain payable. Uncollected luggage is handled the same way after 90 days beyond the booked storage period. ## Privacy & your documents **Q: Do you photograph my items?** A: Yes. Items are photographed before and after work, and luggage at handover and delivery, as a record of their condition. We use these photographs in our marketing only with your consent, and never luggage photographs or identity documents. **Q: How are my passport and flight details stored?** A: In private storage in the European Union that is not publicly accessible, opened only by named staff through time-limited links, with every access logged. Identity documents and flight confirmations are deleted 30 days after your booking is completed unless a claim is open. Please upload them only through the booking system, never by WhatsApp or email. **Q: Can I see or delete the data you hold on me?** A: Yes. Write to info@whizzfix.com with the subject "Data request" and we respond within one month. You can ask for a copy, a correction, deletion, or to withdraw a consent. Full details are in our Privacy Policy . **Q: How do I unsubscribe from your emails?** A: Use the unsubscribe link in any email, or write to info@whizzfix.com. The monthly Subscribe & Win draw is free to enter, open to residents of Malta aged 18 or over, one entry per email address. **Q: Is there CCTV on your premises?** A: Yes, including the luggage storage area. Images are kept for 30 days unless needed for an incident or claim. --- # About WhizzFix URL: https://whizzfix.com/pages/about Founded 2022 in St Julian's by Julia Tonna; women-owned; handbag and shoe restoration first, self-service laundry since 2025. --- # Contact URL: https://whizzfix.com/pages/contact 88 Triq Birkirkara, St Julian's STJ 1850, Malta. WhatsApp and phone +356 9923 1611, info@whizzfix.com. Mon to Fri 8am to 6pm, Sat 10am to 12pm. --- # WhizzFix for business URL: https://whizzfix.com/for-business Laundry for hotels, short lets, gyms, restaurants, offices and salons, plus a luggage partner programme for Airbnb hosts. Quotes by volume and frequency. --- # Laundry URL: https://whizzfix.com/pages/laundry Self-service wash €8, staffed wash, dry and fold €8 for the first 6 kg then €1 per extra kg, drying €1.50 per 10 minutes (usual loads dry in 30 to 40 minutes), per-item cleaning and ironing, pickup and delivery €4 each way. Back in 2 to 3 days. --- # Laundry pickup and delivery in Malta URL: https://whizzfix.com/pages/laundry-pickup-delivery-malta Pickup and delivery €4 each way anywhere in Malta. Two-hour pickup windows Monday to Friday 8am to 4pm and Saturday 10am to 2pm; book today and the earliest pickup is tomorrow from 12 noon. Gozo not covered. --- # Clean & Restore URL: https://whizzfix.com/pages/clean-and-restore Hub for shoe, handbag and sanitisation services. --- # Shoe cleaning and restoration URL: https://whizzfix.com/pages/clean-and-restore-shoe-services From €25 a pair; suede €35; sole whitening €25; heel tips €15; colour restore €40. 7 to 14 days, express 3 to 5 days. --- # Handbag cleaning and restoration URL: https://whizzfix.com/pages/clean-and-restore-handbag-services Small €25, medium €45, large €55; colour touch-up €35; colour restoration from €45. Chanel, Louis Vuitton, Hermès and more. --- # Sanitisation URL: https://whizzfix.com/pages/clean-and-restore-sanitisation-services Steam and ozone for suitcases, strollers, car seats, shoes, handbags, gym gear and textiles. From €15. Ready in 7 to 14 days, express 3 to 5 days priced on request. --- # Kids & baby item sanitisation URL: https://whizzfix.com/kids Steam and ozone sanitisation for strollers and baby car seats (€35 each), soft toys, carriers and play mats (€15), cots, mattresses and high chairs by quote. A hygiene and deodorising service, not sterilisation. --- # Pet item cleaning and pet accident clean-up URL: https://whizzfix.com/pets Pet beds, blankets, toys, leads, harnesses and carriers cleaned and sanitised. Rugs, removable covers, cushions and pillows collected after pet accidents; base cushions accepted under 100 cm by 60 cm; no in-home carpet or sofa cleaning. Covers and pillows from €30 per piece, other items by quote. --- # Back to School offer URL: https://whizzfix.com/offers/back-to-school 20% off a single order over €50 on uniforms, ironing, laundry, school shoes and bags. Valid until 31 October 2026. --- # Stroller and car seat deep clean URL: https://whizzfix.com/offers/kids Strollers and car seats €35 each, collected anywhere in Malta for €4 each way. --- # Pet accident clean-up URL: https://whizzfix.com/offers/pets Rugs, covers and pillows collected, cleaned and deodorised after pet accidents. --- # Luggage storage and delivery URL: https://whizzfix.com/pages/luggage Airport meet, secure storage and delivery to your stay, 09:00 to 18:00 seven days. Arrival €49, departure €39, stay to stay €29, round trip €79, three bags included. Book at book.whizzfix.com. --- # Chanel Handbag Cleaning & Restoration in Malta URL: https://whizzfix.com/pages/chanel-handbag-restoration-malta Chanel bag cleaning from €25, colour touch-ups from €35, plus corner, edge and hardware work in St Julian's, Malta. Pickup and delivery across Malta. Chanel bag cleaning starts from €25, colour touch-ups from €35 and colour restoration from €45 at WhizzFix in St Julian's, Malta. We clean, hydrate and re-colour quilted lambskin and caviar leather, repair worn corners and edges, and polish tarnished hardware. Standard turnaround is 7 to 14 days, or 3 to 5 days with express. What we do for Chanel bags Cleaning and hydration. Lambskin dries out and dulls in Malta's heat. We clean the surface, feed the leather and restore its sheen without changing its texture. Corner and edge repair. Worn corners on Classic Flap, Boy and 2.55 bags are rebuilt and colour-matched so the wear stops spreading. Colour touch-ups and full re-colour. Faded panels, scuffs and colour transfer from clothing are corrected. Colours are matched by hand. Hardware polish. Gold-tone and silver-tone chains, turnlocks and CC clasps are polished. We do not re-plate, and we will tell you if the plating itself has worn through. Interior clean. Lining is cleaned and deodorised. Prices Service From (€) Small bag cleaning (up to 20 cm, e.g. Mini Flap, WOC) 25 Medium bag cleaning (about 25 cm, e.g. Classic Flap, Boy) 45 Large bag cleaning (about 35 cm, e.g. Jumbo, totes) 55 Colour touch-up (small scuffs, edges and handles) 35 Small bag colour restoration 45 Medium bag colour restoration 75 Large bag colour restoration 95 to 140 Full colour change By quote These are starting prices including VAT. The final quote depends on the leather, the size and the condition of the bag, and we confirm it after inspection before any work starts. What to expect Quilted lambskin marks easily, so we test every product on a hidden area first. We will be honest if a mark is in the leather rather than on it: deep scratches on lambskin can be softened but not erased. Caviar leather is more forgiving and usually comes up very well. How it works Send us a photo on WhatsApp and we reply with a quote and turnaround. Drop off at 88 Triq Birkirkara, St Julian's, or book a pickup anywhere in Malta for €4 each way. We inspect the item, confirm the price before starting, and message you when it is ready. WhatsApp us a photo of your Chanel bag WhizzFix is an independent cleaning and restoration service. We are not affiliated with or endorsed by any of the brands named on this page. Brand names are used only to describe the items we work on. --- # Louis Vuitton Bag Cleaning & Repair in Malta URL: https://whizzfix.com/pages/louis-vuitton-bag-cleaning-malta Louis Vuitton canvas cleaning, vachetta leather care, edge and handle repair in Malta. Cleaning from €25. Pickup and delivery across Malta, 7 to 14 days. Louis Vuitton bag cleaning starts from €25 at WhizzFix in St Julian's, Malta. We clean Monogram and Damier coated canvas, care for vachetta leather trim, repair cracked edges and glazing, and refresh interiors. Standard turnaround is 7 to 14 days, or 3 to 5 days with express. What we do for Louis Vuitton bags Coated canvas cleaning. Monogram, Damier Ebene and Damier Azur canvas is cleaned of grime, denim transfer and sun cream marks. Azur shows dirt most and responds well to a proper clean. Vachetta leather care. The untreated leather on Speedy, Neverfull and Alma handles and trim darkens with age. We clean, even out water marks and hydrate it. We cannot return vachetta to its pale new colour, and we will say so before you commit. Edge glazing and stitching. Cracked or peeling edge coating is re-glazed, and loose stitching on handles and tabs is re-sewn. Interior clean. Alcantara and canvas linings are cleaned and deodorised. Sticky, peeling linings on older bags are a known issue and are quoted separately. Hardware polish. Brass zips, locks and rivets are polished. Prices Service From (€) Small bag cleaning (up to 20 cm, e.g. Pochette, Nano) 25 Medium bag cleaning (about 25 cm, e.g. Speedy 25, Alma PM) 45 Large bag cleaning (about 35 cm, e.g. Neverfull MM/GM, Keepall) 55 Backpack cleaning (e.g. Palm Springs, Montsouris) 35 to 55 Edge, handle or lining repair By quote after photos Starting prices including VAT. Final quotes depend on size, material and condition and are confirmed after inspection. A note on canvas versus leather Coated canvas is tough and takes cleaning well. The weak points on most Louis Vuitton bags are the vachetta trim and the edge coating. Tell us if the bag has had previous repairs so we can choose the right approach. How it works Send us a photo on WhatsApp and we reply with a quote and turnaround. Drop off at 88 Triq Birkirkara, St Julian's, or book a pickup anywhere in Malta for €4 each way. We inspect the item, confirm the price before starting, and message you when it is ready. WhatsApp us a photo of your Louis Vuitton bag WhizzFix is an independent cleaning and restoration service. We are not affiliated with or endorsed by any of the brands named on this page. Brand names are used only to describe the items we work on. --- # Hermès Bag Cleaning, Spa & Repair in Malta URL: https://whizzfix.com/pages/hermes-bag-repair-malta Hermès Birkin, Kelly and Evelyne cleaning, hydration, corner repair and hardware polish in Malta. From €45 for a 25 cm bag. Pickup across Malta. Hermès bag cleaning starts from €45 for a 25 cm bag at WhizzFix in St Julian's, Malta. We clean and hydrate Togo, Epsom, Clemence and Swift leathers, rebuild scuffed corners, polish palladium and gold hardware and correct colour wear. Standard turnaround is 7 to 14 days, or 3 to 5 days with express. What we do for Hermès bags Spa and hydration. A full clean of the exterior and interior, followed by conditioning to keep the leather supple. Clemence and Swift benefit most from regular hydration in Malta's climate. Corner and edge work. Corners on Birkin and Kelly bags take the most wear. We rebuild and colour-match them and re-finish the edge paint. Colour touch-ups. Scuffs, colour transfer and fading on handles and flaps are corrected by hand. On lighter colours such as Gold, Etoupe and Craie we work conservatively and show you test results before going further. Hardware polish. Touret, sangles and plaque hardware are polished by hand. We do not re-plate. Interior and odour. Chevre linings are cleaned and deodorised, and steam and ozone sanitisation is available for bags kept in storage. Prices Service From (€) Small bag cleaning (up to 20 cm, e.g. Kelly 20, Constance 18) 25 Medium bag cleaning (about 25 cm, e.g. Birkin 25, Kelly 25, Evelyne PM) 45 Large bag cleaning (about 35 cm, e.g. Birkin 35, Garden Party, Picotin 22) 55 Colour touch-up (small scuffs, edges and handles) 35 Small bag colour restoration 45 Medium bag colour restoration 75 Large bag colour restoration 95 to 140 Sanitisation (steam and ozone) 25 Starting prices including VAT. The final quote is confirmed after we inspect the bag, and we do not start chargeable work beyond the agreed price without your approval. Our approach with Hermès leather These bags hold their value, so we take the least invasive route that solves the problem. Every product is tested on a hidden area first, and if a job is better left to the brand's own spa, we will tell you. How it works Send us a photo on WhatsApp and we reply with a quote and turnaround. Drop off at 88 Triq Birkirkara, St Julian's, or book a pickup anywhere in Malta for €4 each way. We inspect the item, confirm the price before starting, and message you when it is ready. WhatsApp us a photo of your Hermès bag WhizzFix is an independent cleaning and restoration service. We are not affiliated with or endorsed by any of the brands named on this page. Brand names are used only to describe the items we work on. --- # Sneaker Cleaning in Malta URL: https://whizzfix.com/pages/sneaker-cleaning-malta Sneaker cleaning in Malta from €25: deep clean, sole whitening, suede care, deodorising and sole re-gluing. 7 to 14 days, express 3 to 5 days. Sneaker cleaning costs from €25 a pair at WhizzFix in St Julian's, Malta. That covers a deep clean of the uppers and midsoles, a lace refresh and deodorising. Sole whitening, suede care and sole re-gluing are priced separately below. Standard turnaround is 7 to 14 days, with an express 3 to 5 day option for an extra charge when capacity allows. What is included Deep clean. Uppers, tongue, midsole and outsole are cleaned by hand with products matched to the material: leather, canvas, knit, mesh or suede. Sole whitening. Yellowed rubber and foam midsoles on Air Force 1s, Jordans, New Balance and Stan Smiths are brightened. Suede and nubuck. Cleaned dry first, then spot-treated, then brushed to lift the nap. No soaking. Laces and insoles. Laces are washed or replaced with plain white or black laces on request. Insoles are cleaned and deodorised. Repairs. Separating soles are re-glued and worn heel tabs and loose stitching are repaired. Sanitisation. Steam and ozone treatment for smelly gym or festival shoes. Prices Service From (€) Sneaker cleaning (uppers, midsoles, laces, deodorising) 25 Suede, nubuck or delicate materials 35 Sole whitening (yellowing removal) 25 Sole re-gluing 15 Strap or stitching repair 15 Sanitisation (steam and ozone, odour removal) 20 Starting prices including VAT. Heavily soiled pairs or pairs needing repairs are quoted after photos. What we cannot promise Deep scuffs in leather, dye transfer that has set for months and knit that has torn will improve but may not disappear. We tell you what to expect before you pay, and we photograph every pair before and after. How it works Send us a photo on WhatsApp and we reply with a quote and turnaround. Drop off at 88 Triq Birkirkara, St Julian's, or book a pickup anywhere in Malta for €4 each way. We inspect the item, confirm the price before starting, and message you when it is ready. WhatsApp us a photo of your sneakers --- # How much does handbag cleaning cost in Malta? URL: https://whizzfix.com/pages/handbag-cleaning-cost-malta Handbag cleaning in Malta costs from €25 for a small bag, €45 medium and €55 large at WhizzFix. Colour touch-ups from €35. Prices include VAT. Handbag cleaning in Malta costs from €25 for a small bag, €45 for a medium bag and €55 for a large bag at WhizzFix in St Julian's. Colour touch-ups start at €35, colour restoration at €45, and a full colour change is quoted after photos. Prices include VAT, and pickup and delivery anywhere in Malta is €4 each way. Price list Service From (€) Small handbag cleaning (up to 20 cm) 25 Medium handbag cleaning (about 25 cm) 45 Large handbag cleaning (about 35 cm) 55 Backpack cleaning 35 to 55 Colour touch-up (small scuffs, edges and handles) 35 Small handbag colour restoration 45 Medium handbag colour restoration 75 Large handbag colour restoration 95 to 140 Full colour change By quote Sanitisation only (steam and ozone) 25 What changes the price Size. We measure the bag across its widest point. Material. Smooth leather is the simplest. Suede, lambskin, exotic skins and pale colours need more time and testing. Condition. A dusty bag from the wardrobe is a clean. Ink, colour transfer, mould from a damp room or worn corners are restoration work. How long it takes Cleaning and colour work take 7 to 14 days. An express 3 to 5 day service is available on request for an extra charge. How to get an exact quote Send two or three photos on WhatsApp, including a close-up of the problem area, and tell us the brand and size. We reply with a price and a turnaround, and we confirm the final price after inspecting the bag before any work starts. WhatsApp us for a handbag quote See also: handbag cleaning and restoration , Chanel bags , Louis Vuitton bags , Hermès bags . --- # Can suede shoes be cleaned? URL: https://whizzfix.com/pages/can-suede-shoes-be-cleaned Yes. Suede shoes can be cleaned without water damage. WhizzFix in St Julian's, Malta cleans suede and nubuck shoes, boots and sneakers from €35 a pair. Yes, suede shoes can be cleaned, but not with water and soap. Suede is leather with the nap raised, so soaking it flattens the surface, leaves tide marks and can shrink the shoe. At WhizzFix in St Julian's, Malta, we clean suede and nubuck shoes, boots and sneakers dry first, treat marks with suede-specific products, then brush the nap back up. Prices start at €35 a pair. What we can fix on suede General dirt and dust. Almost always comes out fully. Water marks and rain spots. Usually evened out by re-wetting the whole panel in a controlled way and drying it evenly. Oil and grease. Fresh marks respond well. Old set-in oil improves but can leave a shadow. Scuffs and shiny patches. The nap is lifted with a brush and, where needed, a suede eraser. Colour fading. Suede can be re-dyed in the same or a darker colour. Lighter is not possible. What to do at home before you bring them in Let mud dry completely, then knock it off. Do not rub it in. Do not use wipes, sprays or a wet cloth. Keep them out of direct sun, which fades suede unevenly. Price and turnaround Service From (€) Suede or nubuck shoe cleaning 35 Suede sneaker cleaning 35 Re-dye or colour refresh By quote after photos Standard turnaround is 7 to 14 days. An express 3 to 5 day service is available for an extra charge. WhatsApp us a photo of your suede shoes See also: shoe cleaning and restoration prices . --- # How much does sneaker cleaning cost in Malta? URL: https://whizzfix.com/pages/sneaker-cleaning-cost-malta Sneaker cleaning in Malta costs from €25 a pair at WhizzFix, St Julian's. Sole whitening from €25, suede from €35, sole re-gluing from €15. Prices include VAT. Sneaker cleaning in Malta costs from €25 a pair at WhizzFix in St Julian's. The price includes a deep clean of the uppers and midsoles, a lace refresh and deodorising. Sole whitening is from €25, suede or knit pairs are from €35, and re-gluing a separating sole is from €15. Prices include VAT. Price list Service From (€) Sneaker cleaning 25 Suede, nubuck or delicate materials 35 Sole whitening 25 Sole re-gluing 15 Stitching repair 15 Sanitisation (odour removal) 20 Why prices vary A pair of white leather Air Force 1s with everyday dirt is the base price. Yellowed soles add the whitening step. Suede, knit and mesh take longer because they cannot be scrubbed. A pair that has been through a festival or the gym for a season may need sanitisation as well as cleaning. We tell you the price before you hand them over. Turnaround 7 to 14 days as standard. An express 3 to 5 day service is available for an extra charge when capacity allows. Pickup and delivery anywhere in Malta is €4 each way. WhatsApp us a photo for a sneaker quote See also: sneaker cleaning in Malta . --- # How long does shoe repair take in Malta? URL: https://whizzfix.com/pages/how-long-does-shoe-repair-take Shoe cleaning and repair at WhizzFix, St Julian's takes 7 to 14 days, with an express 3 to 5 day service for an extra charge. Shoe cleaning and repairs take 7 to 14 days at WhizzFix in St Julian's, Malta. Simple jobs such as heel tips are often ready sooner, so ask when you drop off. If you need a pair for an event, an express 3 to 5 day service is available for an extra charge when capacity allows. Typical times by job Job Time Sneaker or shoe cleaning 7 to 14 days Heel tips, sole re-gluing, stitching 7 to 14 days, often sooner. Ask when you drop off Half sole replacement, stiletto heel recovery 7 to 14 days Leather colour restoration 7 to 14 days Express on any of the above 3 to 5 days, subject to capacity Why it takes that long Cleaning is done in stages with drying time between them, especially on suede and leather. Glue and edge paint need to cure properly or the repair fails. Rushing those steps is what causes repairs to come apart in a month. How to speed it up Send photos on WhatsApp before you come in, so the quote is ready and the job starts on arrival. Book express when you drop off, not after. Use pickup and delivery (€4 each way) so you are not tied to our opening hours. WhatsApp us about your shoes See also: shoe cleaning and restoration prices . --- # Self-Service Laundry in St Julian's URL: https://whizzfix.com/pages/self-service-laundry-st-julians Self-service laundry at 88 Triq Birkirkara, St Julian's. Wash €8, drying €1.50 per 10 minutes, card payment, staff on site Mon to Fri 8am to 6pm, Sat 10 to 12. WhizzFix runs a self-service laundry at 88 Triq Birkirkara in St Julian's, open Monday to Friday 8am to 6pm and Saturday 10am to 12pm. A wash is €8, drying is €1.50 per 10 minutes, the machines take card, and staff are on site the whole time. If you would rather not wait, drop the bag with us and collect it washed, dried and folded in 2 to 3 days. Where we are We are on Triq Birkirkara, the road that climbs from the St Julian's seafront towards San Ġwann and Birkirkara, a few minutes by car or a short walk uphill from Spinola Bay and Balluta. Look for number 88 and the WhizzFix sign. There is street parking on Triq Birkirkara itself and on the adjacent roads, and the nearest bus stops are about 20 metres from the door. Get directions on Google Maps Open Monday to Friday 8:00am to 6:00pm and Saturday 10:00am to 12:00pm. Closed on Sundays. The self-service machines are available during opening hours and take card and contactless payments. How the self-service machines work Separate your laundry and load a machine. Detergent is available on site if you have not brought your own. Choose a programme and tap your card or phone to pay. Move the load to a dryer and pay per 10 minutes. Most loads dry in 30 to 40 minutes. Staff are at the counter throughout opening hours, so if a machine is unclear or you want a hand with a duvet, just ask. Prices Laundry € Self-service wash 8 Staffed wash, minimum 6 kg 8 Each extra kg 1 Drying, per 10 minutes 1.50 Folding, per 6 kg 4 Pickup or delivery, each way 4 Who uses it Residents of St Julian's flats without a dryer, students in the language-school apartments, and guests of the hotels around Spinola and Paceville who need a load done before they fly. Many people drop a bag with the staff on the way to work and collect it on the way home. Not just laundry The same shop takes in shoes and sneakers , handbags and strollers, suitcases and car seats for cleaning, repair and sanitisation. WhatsApp us with a question --- # Laundry Service for Sliema URL: https://whizzfix.com/pages/laundry-sliema Laundry for Sliema: pickup and delivery for €4 each way, or drop off at WhizzFix in St Julian's, minutes away. Wash from €8, back in 2 to 3 days. WhizzFix collects laundry from anywhere in Sliema for €4 and delivers it back washed, dried and folded for another €4, usually within 2 to 3 days. If you prefer to drop off, our shop and self-service laundry at 88 Triq Birkirkara, St Julian's is a few minutes by car from Tower Road and the Strand. Why Sliema sends us laundry Most Sliema apartments have a washing machine but no dryer, and no space to hang a full load in winter. Bedding, towels and bulky items are the usual problem. We wash and tumble-dry them in commercial machines and fold them, so they come back ready for the cupboard. How pickup works WhatsApp us the day before with your address and a time window. Pickups run in two-hour windows, Monday to Friday 8am to 4pm and Saturday 10am to 2pm. Book today and the earliest pickup is tomorrow from 12 noon. There are no pickups on Sundays. Have the laundry in a bag at the door or with the building's reception. We message you when it is ready and agree a delivery time. Prices Laundry € Self-service wash 8 Staffed wash, minimum 6 kg 8 Each extra kg 1 Drying, per 10 minutes 1.50 Folding, per 6 kg 4 Pickup or delivery, each way 4 Ironing and per-item cleaning, from shirts to suits and bedspreads, are listed on our laundry page . Dropping off instead From Sliema, follow the seafront to Balluta and turn up Triq Birkirkara towards San Ġwann. We are at number 88. There is street parking on Triq Birkirkara itself and on the adjacent roads, and the nearest bus stops are about 20 metres from the door. The self-service machines are open the same hours if you want to do it yourself. Get directions on Google Maps Open Monday to Friday 8:00am to 6:00pm and Saturday 10:00am to 12:00pm. Closed on Sundays. The self-service machines are available during opening hours and take card and contactless payments. Shoes, bags and more Pickups can include sneakers , handbags or a suitcase for sanitising in the same trip. WhatsApp us to book a Sliema pickup --- # Laundry, Stroller and Car Seat Cleaning for Swieqi URL: https://whizzfix.com/pages/laundry-swieqi Laundry pickup for Swieqi families at €4 each way, duvet and bedding washing, and steam and ozone sanitising of strollers and car seats from €35. WhizzFix is a few minutes' drive from Swieqi, at 88 Triq Birkirkara in St Julian's, and collects from Swieqi addresses for €4 each way. Families use us for the weekly wash, for duvets and bedding that will not fit a home machine, and for steam and ozone sanitisation of strollers, car seats and soft toys. What Swieqi households send us Bulk laundry. A 6 kg wash is €8 and each extra kilo is €1, so a family week's worth is straightforward. Drying is €1.50 per 10 minutes and folding €4 per 6 kg. Duvets, quilts and bedspreads. Cleaned per item, from €13 for a single or double quilt. See the per-item list . Strollers and car seats. Fabric and hard surfaces are steam-cleaned and ozone-treated to remove odours and build-up. From €35 each. Not a medical sterilisation, but a proper deep clean. School shoes and trainers. Cleaned from €25 a pair, re-glued from €15. Prices Item € Wash, minimum 6 kg 8 Each extra kg 1 Drying, per 10 minutes 1.50 Folding, per 6 kg 4 Stroller sanitisation 35 Baby car seat sanitisation 35 Soft toys, carriers, play mats 15 Pickup or delivery, each way 4 Pickup or drop-off Book online or WhatsApp us the day before for a pickup in a two-hour window, Monday to Friday 8am to 4pm or Saturday 10am to 2pm. Or drive down to St Julian's: from Swieqi head towards St Julian's and Triq Birkirkara, and we are at number 88. There is street parking on Triq Birkirkara itself and on the adjacent roads, and the nearest bus stops are about 20 metres from the door. Get directions on Google Maps Open Monday to Friday 8:00am to 6:00pm and Saturday 10:00am to 12:00pm. Closed on Sundays. The self-service machines are available during opening hours and take card and contactless payments. WhatsApp us to book a Swieqi pickup --- # Laundry and Sneaker Cleaning for Paceville URL: https://whizzfix.com/pages/laundry-paceville Laundry pickup from Paceville hotels and short lets for €4 each way, back in 2 to 3 days or express. Sneaker cleaning from €25. Minutes away in St Julian's. WhizzFix collects laundry from Paceville hotels, hostels and short-let apartments for €4 each way and returns it washed, dried and folded in 2 to 3 days. Express turnaround is available for an extra charge if you are flying out. Our shop at 88 Triq Birkirkara, St Julian's is a few minutes away, with self-service machines if you want to do a load yourself. Staying in Paceville Tell us the hotel or building name and your room or flat number. We collect from reception, and we can deliver back to reception if you are out. A recent Google review describes a 10 kg bag collected from a St Julian's hotel and returned the next day, packed in paper. Sneakers after a night out Paceville is hard on white sneakers. A deep clean is from €25 a pair, sole whitening from €25 and suede from €35. Steam and ozone sanitisation from €20 deals with the smell. Standard turnaround is 7 to 14 days, or 3 to 5 days with express when capacity allows. Prices Item € Wash, minimum 6 kg 8 Each extra kg 1 Drying, per 10 minutes 1.50 Folding, per 6 kg 4 Pickup or delivery, each way 4 Sneaker cleaning, per pair 25 Sneaker sanitisation, per pair 20 Getting to us From St George's Bay and the Paceville hotels, head towards Spinola and up Triq Birkirkara. We are at number 88, a few minutes by car or a short walk. There is street parking on Triq Birkirkara itself and on the adjacent roads, and the nearest bus stops are about 20 metres from the door. Get directions on Google Maps Open Monday to Friday 8:00am to 6:00pm and Saturday 10:00am to 12:00pm. Closed on Sundays. The self-service machines are available during opening hours and take card and contactless payments. WhatsApp us to book a Paceville pickup --- # Care tips URL: https://whizzfix.com/blogs/news News and care tips from WhizzFix: laundry, shoe cleaning, handbag restoration and sanitisation in St Julian's, Malta. --- # How self-service laundry works at WhizzFix, and what it costs URL: https://whizzfix.com/blogs/news/how-self-service-laundry-works-st-julians A wash is €8, drying is €1.50 per 10 minutes and you pay by card at the machine. Here is exactly what happens from the moment you walk in. If you have never used a self-service laundry, the first visit can feel like there is a system everyone else knows. There is, and it takes about two minutes to learn. This is how it works at WhizzFix at 88 Triq Birkirkara, St Julian's. 1. Bring the laundry, sorted if you can Split lights and darks at home if you want to run two machines. Check pockets. Anything with a "dry clean only" label should not go in, and we can take it at the counter instead. Detergent is available on site, so you do not need to carry your own. 2. Load a machine and pay by card A washer takes roughly a full laundry basket, about a week of clothes for one person. Load it, close the door, choose a programme and tap your card or phone. A wash is €8. The machines take card and contactless only. 3. Dry for as long as you need Move the wet load to a dryer. Drying is €1.50 per 10 minutes, and most loads are dry in 30 to 40 minutes, so budget €4.50 to €6. Towels and bedding take longer than t-shirts. You can add time if the load is still damp. 4. Fold, or let us There is space to fold at the shop. If you would rather hand the whole thing over, staff will wash, dry and fold it for you: €8 for 6 kg, €1 per extra kilo, drying by the 10 minutes and folding at €4 per 6 kg, ready in 2 to 3 days. What a visit costs Example € One wash 8.00 40 minutes of drying 6.00 Total, done yourself 14.00 Same load, staffed, with folding about 18.00 Add pickup and delivery + 8.00 When to come We are open Monday to Friday 8am to 6pm and Saturday 10am to 12pm. Weekday mornings after 9am are quietest. Saturday is busy, so if you have a big load, a weekday works better. Staff are at the counter the whole time, so ask if a machine is unclear. Three things people get wrong Overloading. A stuffed drum does not clean properly and takes longer to dry. If it is hard to close the door, split the load. Drying knitwear on hot. Wool and anything stretchy should come out damp and finish on a hanger at home. Leaving a load in the machine. Set a timer. Other people are waiting for the drum. Questions before your first visit? WhatsApp us on +356 9923 1611 . --- # How to store leather handbags in Malta's humidity URL: https://whizzfix.com/blogs/news/storing-leather-handbags-malta-humidity Malta's damp winters and hot summers are hard on leather. How to stop mould, cracking and colour transfer between uses, and when a bag needs professional help. Every winter we get bags with the same problem: a white or greenish bloom on the leather, a musty smell, and sometimes a handle that has gone stiff. It is Malta's humidity, and it is avoidable. Here is how we would store a good leather bag on the island. Clean it before it goes away Skin oils, sun cream and a little dirt are what mould feeds on. Wipe the outside with a dry, soft cloth, empty the inside completely, and shake out crumbs and dust. If the bag has had a hard summer, a professional clean and hydration (from €25 for a small bag) before storage is the single most effective thing you can do. Stuff it, but not with newspaper Bags stored empty collapse and crease. Fill them loosely with acid-free tissue paper or a clean cotton t-shirt so they keep their shape. Newspaper transfers ink, and plastic bags trap moisture. Use the dust bag, never a plastic box Leather needs to breathe. A cotton dust bag lets air move and keeps dust and light off. Sealed plastic boxes and vacuum bags trap humidity against the leather, which is how mould starts. If you have no dust bag, an old cotton pillowcase does the same job. Add a moisture absorber Put a silica gel sachet, or one of the disposable moisture absorbers sold in every Maltese supermarket, inside the wardrobe, not inside the bag. Check it monthly in winter. In a ground-floor flat or a wardrobe on an outside wall, use two. Keep it out of the sun and away from the wall Direct sun fades leather unevenly and dries it out, and colours like red and blue go first. Store bags on a shelf, upright, with a finger's gap between them so colours cannot transfer. Never hang a bag by its handles for months. The straps stretch and the attachment points crack. Take it out every few weeks Open the wardrobe, let air in, and check the bags. If you see a light bloom, wipe it straight away with a dry cloth and let the bag sit in a dry room for a day. Do not use wet wipes, vinegar or alcohol on leather. When to bring it in Mould that comes back after wiping, or has reached the lining. Leather that feels dry, stiff or has started to crack at the handles. Colour transfer from another bag or from dark clothing. A smell that will not go. Steam and ozone sanitisation clears it without soaking the leather. Send us a photo on WhatsApp and we will tell you whether it needs a clean, a hydration or a restoration, and what it would cost. --- # Terms of Service URL: https://whizzfix.com/policies/terms-of-service The terms that apply to every WhizzFix service: quotes, prices, turnaround, self-service laundry, pickup and delivery, luggage storage and delivery, complaints and refunds. These terms apply to every service you book with WhizzFix and to your use of whizzfix.com and book.whizzfix.com. Please read them before handing us an item. By booking a service, dropping off an item, handing us luggage or using our self-service machines, you agree to them. They do not take away any rights you have as a consumer under the Consumer Affairs Act or other Maltese law. 1. Who we are WhizzFix is the trading name of JMT Holdings Limited, a limited liability company registered in Malta with registration number C99143 and VAT number MT28204029, with its registered office and premises at 88 Triq Birkirkara, San Ġiljan STJ 1850, Malta. Contact us at info@whizzfix.com or on +356 9923 1611. 2. Our services and where we operate We provide self-service and staffed laundry, ironing, shoe and sneaker cleaning, repair and restoration, handbag cleaning, repair and colour restoration, steam and ozone sanitisation of items such as luggage, strollers and car seats, and luggage storage and delivery. We operate in Malta only. Pickup and delivery are available across Malta and are not currently available in Gozo. We do not sell goods through this website. 3. Quotes and bookings Bookings are made in person, by phone, by email, on WhatsApp or through our booking system at book.whizzfix.com. Luggage storage and delivery can only be booked through book.whizzfix.com or a secure booking link we send you, as set out in section 10. Prices on the website are starting prices in euro, including VAT. A quote we give from photographs or a description is an estimate. The final price is confirmed once we have inspected the item, and we will not start chargeable work beyond the confirmed price without your approval. A booking is accepted when we confirm it in writing, including by WhatsApp. 4. Prices and payment Payment is due when you collect your item or when it is delivered, unless we agree otherwise or these terms say otherwise. Luggage storage and delivery is paid in full by card when you book. At the counter and for deliveries we accept cash and cards. Self-service machines accept card and contactless payments only. Express service is available on every cleaning, repair and laundry service for an extra charge, subject to capacity, and is confirmed with the quote. Pickup and delivery for these services cost €4 each way anywhere in Malta. For larger restoration or colour work we may ask for a deposit before starting. Bookings made online for laundry, shoe and bag care and sanitisation are secured with a €15 deposit, paid by card when you book. The deposit covers our time and the collection and delivery of your items. It is non-refundable and is deducted from your final bill. 5. Turnaround times Standard turnaround is 2 to 3 days for laundry and ironing, and 7 to 14 days for shoe and bag cleaning, repair and restoration and for sanitisation. Express turnaround is agreed in the quote. Turnaround times are estimates and depend on workload, materials and the condition of the item. We will tell you as soon as we can if a job is going to take longer. Luggage delivery times are agreed in the booking, as set out in section 10. 6. What we need from you Tell us about any known damage, previous repairs, dye transfer, loose parts or delicate finishes before we start. Empty all pockets, bags and compartments of items handed to us for cleaning, repair or restoration. We are not responsible for items left inside. This does not apply to luggage handed to us for storage and delivery, which is covered by section 10. Confirm that you own the item or have the owner's permission to hand it to us. Give us accurate contact details and, for pickup and delivery, an address where someone will be available. Tell us in advance if an item is unusually valuable, so we can agree how to handle it or decline the job. 7. Assessment, limitations and risk We carry out visual checks and, where appropriate, colour-fastness tests before treating an item, and we use methods suited to its material. Results depend on the item's age, material, construction, prior wear, previous treatments and any pre-existing damage. We cannot guarantee that every stain will come out, that colours will match the original exactly, or that an item will look new. We may decline any item we consider unsafe or unsuitable to treat. If we discover a problem during the work, we will stop and contact you before continuing. Items are left with us at your own risk in respect of inherent weaknesses, such as weak stitching, dried leather, delaminating soles, dye instability or manufacturer defects, which may only become apparent during treatment. Where an item is lost or damaged because of our negligence, we will compensate you for the reasonable cost of repair or the item's depreciated value, whichever is lower, taking into account its age and condition. For luggage storage and delivery, the limits in section 10.13 apply instead. Nothing in these terms limits any liability that cannot be limited under Maltese law. We are an independent service provider. We are not affiliated with or endorsed by any brand whose items we service, and brand warranties are a matter between you and the brand. 8. Self-service laundry Self-service machines are available during our opening hours and are used at your own risk. Follow the instructions displayed on the machines, do not overload them, and do not use dyes, bleach or products not intended for domestic machines. Check garment care labels before washing. We are not liable for damage caused by misuse, by items that are not machine-washable, or by items left in machines. Report a machine fault to staff on the same day, with your payment receipt, so we can check the machine and refund the cycle where a fault is confirmed. 9. Pickup and delivery Pickup and delivery for laundry, cleaning, repair and restoration are available across Malta in two-hour windows, Monday to Friday 8am to 4pm and Saturday 10am to 2pm, arranged by WhatsApp, phone or through book.whizzfix.com. The earliest pickup is the day after you book, from 12 noon. Someone must be available at the address at the agreed time. If nobody is available and we have to return, the €4 charge applies again. Items are checked in when the driver collects them, and any visible damage is noted at that point. Luggage collection and delivery are covered by section 10. 10. Luggage storage and delivery This section applies to our luggage storage and delivery service. If it conflicts with any other section of these terms, this section applies to luggage. 10.1 Definitions. In this section, a Booking is a confirmed order for the luggage service, identified by a Booking Number . An Item is each suitcase, bag or other piece handed to us, identified by a Luggage Code . The Recipient is the person named in the Booking to receive the Items, if not you. The Custody Period runs from the moment we accept an Item at handover until it is released at delivery. 10.2 Who can book. The service is available to people travelling to, from or within Malta, and to accommodation providers booking on behalf of their guests. The person handing over the Items must be at least 18 years old and must own the Items or be authorised by the owner. We may refuse a Booking or an Item without giving a reason. If we refuse before the service starts, we refund the full amount paid. 10.3 Booking and verification. To book, you must, through book.whizzfix.com or a secure booking link we send you: (a) complete and sign our luggage booking form and declaration; (b) upload a clear photo of the personal details page of your passport or national identity card; and (c) upload your flight booking confirmation or boarding pass showing your name, flight number and date. A Booking is confirmed only when we have checked these documents and sent a written confirmation with the Booking Number. If we cannot verify them, we will ask for them again or cancel the Booking with a full refund. Bookings must be made at least 24 hours before the first handover, unless we confirm a shorter time in writing. You are responsible for the accuracy of all booking details, including flight numbers, addresses, times, number of Items and Recipient details. 10.4 Prices. Luggage prices are shown on our website and in your Booking confirmation, and include VAT, up to 3 Items, same-day storage and flight tracking. Additional Items, oversize Items, extra storage days, waiting time and service outside standard hours are charged as listed on our website at the time of booking. Any additional charge incurred during the service is charged to the card used for the Booking, or must be paid before the Items are released. 10.5 Service hours and airport meetings. Standard service hours are 09:00 to 18:00. Service outside these hours is available on request, subject to availability, for a surcharge. For arrivals, we monitor your flight and set the meeting time from the actual landing time, and confirm it to you in writing. Flight delays do not incur extra charges, including where a delay moves the meeting outside standard hours. Airport meetings take place at the meeting point outside the terminal stated in your confirmation. We do not collect luggage from the Malta International Airport luggage deposit or from any third party on your behalf. 10.6 Waiting and no-shows. 20 minutes of waiting is included after the confirmed meeting, collection or delivery time. After that, we may charge for each 15 minutes or part of 15 minutes, or reschedule the service at your cost. If you do not have your Items and have not contacted us within 60 minutes of the confirmed arrival meeting time, we may treat the Booking as a no-show. 10.7 Luggage requirements. Each Item must be securely closed, and we strongly recommend it is locked. Each Item must weigh no more than 50 kg, and a Booking may include up to 10 Items. Fragile contents must be declared on the booking form, and we may refuse fragile Items that are not packed to withstand normal handling and transport. Oversize Items, such as sports equipment, prams, bicycles and musical instruments, are accepted only if declared when booking and if we have space for them. 10.8 Items you must not hand to us. You must not include any of the following in an Item: (a) cash, bank cards, securities or other monetary instruments; (b) jewellery, watches, precious metals and stones; (c) laptops, tablets, mobile phones, cameras and other electronic devices; (d) passports, identity cards, travel documents, keys and important papers; (e) medication you may need during the Custody Period; (f) food, drink and other perishable goods; (g) liquids not in sealed containers; (h) anything classed as dangerous goods for air travel, including flammable, explosive, corrosive, toxic or compressed items; (i) weapons, ammunition and replica weapons; (j) illegal drugs, controlled substances and any other illegal item; (k) animals and plants, and anything that is hazardous or gives off an odour; (l) anything of sentimental or irreplaceable value. Items in (a) to (e) and (l) are Excluded Valuables . We accept no liability for Excluded Valuables placed in an Item, whether or not we knew they were there. You are responsible for any loss, damage, cost or fine that we or others suffer because an Item contains anything on this list. 10.9 Inspection and refusal. We do not open Items. If we have a reasonable suspicion that an Item contains anything listed in section 10.8, or an Item leaks, smells or is damaged, we may refuse it, ask you to open it in the presence of our staff, or, if it is already in our custody, set it apart and contact you. Where the law requires it, or where we believe an Item may put people or property at risk, we may inform the relevant authorities and hand the Item to them. We are not liable for the consequences of doing so in good faith. 10.10 Handover and condition record. At handover, we check the identity of the person handing over the Items against the Booking, photograph each Item, record its weight, fit a numbered tamper-evident seal and attach a tag with the Luggage Code. We send you the seal numbers and photos. These photos and records are the agreed record of each Item's condition at handover, unless you dispute them in writing before our staff leave. Damage, wear, stains and defects visible in the handover photos are excluded from any claim. 10.11 Delivery and release. We release Items only to you or to the Recipient named in the Booking, on presentation of the Booking Number and identification matching the Booking. You may change the Recipient in writing through our official channels at least 24 hours before delivery. We do not leave Items unattended at any address unless you ask us to in writing, and Items left unattended at your request are at your risk from the moment they are left. The person receiving the Items must check that the seals are intact and match the numbers in the confirmation before our staff leave. Confirming release means the Items were received with seals intact and in the condition shown in the handover photos, except for anything noted at the time. We may refuse to release Items if we cannot verify the identity of the person receiving them or if any amount due is unpaid. 10.12 Storage period and unclaimed Items. Items may be stored for up to 30 days per Booking. Storage beyond the booked period is charged per Item per day. If delivery cannot be completed because nobody is available to receive the Items, we return them to storage and contact you to arrange a new delivery, which is charged. If Items are not collected or redelivered within 90 days after the end of the booked period, and we have made reasonable attempts to contact you by email and phone, they will be treated as abandoned and may be donated or disposed of as the law allows. We may use any proceeds towards amounts you owe us. 10.13 Our liability for luggage. We take reasonable care of Items during the Custody Period. If an Item is lost or damaged during the Custody Period because we failed to take reasonable care, we will pay the reasonable cost of repair or the Item's depreciated value, including its contents, whichever is lower, up to a maximum of €250 per Item. Higher cover may be available on request before booking. If agreed, it is confirmed in writing in your Booking confirmation, and it never applies to Excluded Valuables. We are not liable for: (a) Excluded Valuables and anything else listed in section 10.8; (b) damage or wear visible in the handover photos; (c) normal wear from handling, including scuffs, scratches and minor marks to wheels, handles and corners; (d) damage to fragile contents that were not declared or not adequately packed; (e) loss or damage after release to you or the Recipient, or after Items are left unattended at your request; (f) delay or failure caused by events outside our reasonable control, as set out in section 10.16; (g) indirect or consequential loss, including missed flights or events, loss of enjoyment, the cost of replacement clothing or loss of business. We recommend that you have travel insurance covering your luggage. Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited or excluded under Maltese law. 10.14 Your responsibilities. You confirm that all information and documents you provide are true and complete and that the Items contain nothing listed in section 10.8. You are responsible for any loss, damage, costs, claims and fines we suffer because of false information, prohibited items or a breach of this section. 10.15 Claims. Visible damage, or a broken or mismatched seal, must be reported to our staff at delivery, before they leave, and will be recorded with photos. Damage or loss that could not reasonably be seen at delivery must be reported in writing to info@whizzfix.com within 24 hours of delivery, quoting the Booking Number and Luggage Code, with photos and evidence of value. Please keep the Item and any damaged contents available for inspection until the claim is resolved. We will acknowledge a claim within 3 working days and respond within 14 working days of receiving everything we need. 10.16 Events outside our control. We are not responsible for delay or failure caused by events outside our reasonable control, including severe weather, road closures, accidents, strikes, airport disruption, public health measures, instructions from authorities, power or system failures and acts of third parties. If such an event affects a Booking, we will contact you as soon as possible and offer a new time or a refund for any part of the service not provided. 10.17 Cancellations. Cancellations, changes and refunds for luggage Bookings are set out in our Refund Policy. Because the luggage service is provided on a specific date you choose, the 14-day right of withdrawal does not apply to it. This does not affect the cancellation rights in our Refund Policy. 11. Uncollected items Please collect your items promptly once we tell you they are ready. We will remind you at least twice. Items not collected within 90 days of the first notice may be treated as abandoned and may be donated or disposed of, and we will have no further liability for them. Charges for the work remain payable. Unclaimed luggage is handled under section 10.12. 12. Complaints and remedies If you are not satisfied, tell us as soon as possible, ideally within 72 hours of collection or delivery, so we can look at the item while the work is fresh. Our first remedy is to correct or redo the work at no charge. If that does not resolve the problem, we may offer a partial or full refund of the service fee, as set out in our Refund Policy. Claims for luggage follow the procedure and deadlines in section 10.15. Your statutory rights under Maltese consumer law are not affected by these terms. 13. Photographs and records We photograph items before and after work, and luggage at handover and delivery, as a record of their condition. We use these photographs in our marketing only with your consent, and never in a way that identifies you without your agreement. We never use luggage photographs or identity documents in marketing. 14. Promotions and the monthly prize draw Our "Subscribe & Win" draw is free to enter, open to residents of Malta aged 18 or over, and limited to one entry per email address. A winner is selected at random each month from the mailing list and notified by email. The prize is a WhizzFix service or credit as stated in the promotion, is not transferable and has no cash alternative. We may publish the winner's first name. Our staff and their immediate family may not enter. We may change or end the draw at any time. 15. Use of this website You may use this website and our booking system for your own personal purposes. You may not copy their content, interfere with their operation, upload false or someone else's documents, or use them for anything unlawful. They are provided as is, and we do not promise they will always be available or error free. Links to third-party sites are provided for convenience and we are not responsible for them. 16. Privacy How we handle your personal data is explained in our Privacy Policy, which forms part of these terms. 17. Changes to these terms We may update these terms from time to time. The version in force is the one published on this website on the day you book. We will not change the terms of a job or Booking that is already agreed without telling you. 18. Governing law and disputes These terms are governed by the laws of Malta. If we cannot resolve a dispute between us, you may contact the Office for Consumer Affairs at the Malta Competition and Consumer Affairs Authority, and you may bring a claim before the Consumer Claims Tribunal or the courts of Malta. 19. Contact JMT Holdings Limited (C99143), trading as WhizzFix, 88 Triq Birkirkara, San Ġiljan STJ 1850, Malta. VAT MT28204029. Email info@whizzfix.com. Phone and WhatsApp +356 9923 1611. --- # Refund Policy URL: https://whizzfix.com/policies/refund-policy How WhizzFix handles redo requests, refunds, cancellations, luggage booking changes and lost or damaged items. This policy covers our laundry, ironing, cleaning, repair, restoration, sanitisation, and luggage storage and delivery services. We do not sell goods through this website. It does not take away any rights you have under Maltese consumer law. 1. If you are not happy with the result Tell us as soon as possible, ideally within 72 hours of collection or delivery, by WhatsApp, phone, email or in person, and let us see the item. We will first offer to correct or redo the work at no charge. If a redo does not solve the problem, or is not possible, we may refund part or all of the service fee, depending on what went wrong. Luggage claims follow section 5 below. 2. What is not refundable Work where the result was explained as uncertain before we started, for example a stain we told you might not come out, and you chose to go ahead. Express charges, once express work has begun. Pickup and delivery charges for trips already made. The €15 deposit paid when you book online. It covers our time and the collection and delivery of your items, and is deducted from your final bill. Deposits on colour restoration and structural repairs once materials have been bought or work has started, unless we are unable to complete the job. Damage caused by an inherent weakness or defect in the item, as described in our Terms of Service. Luggage bookings treated as a no-show, and waiting or out-of-hours charges once the driver has attended. 3. Cancelling a booking A pickup can be cancelled or moved free of charge up to 24 hours before the agreed time. If the driver has already been sent, the €4 pickup charge applies. A restoration or repair booking can be cancelled at any time before we start work, and any deposit taken for the work itself will be refunded in full. The €15 online booking deposit is not refundable. Once work has started, the work done up to that point is payable. 4. Luggage storage and delivery More than 24 hours before the first handover: cancel free of charge for a full refund. Within 24 hours of the first handover: 50% refund. No-show, or cancellation after the handover time: no refund. A no-show is described in section 10.6 of our Terms of Service. Flight cancelled or diverted: free rebooking or a full refund, if you tell us before the scheduled meeting time. Booking not verified or refused by us before the service starts: full refund. Changes to times or addresses are made where we can provide them and may change the price. The 14-day right of withdrawal does not apply to luggage bookings, because the service is provided on a specific date you choose. This does not affect the rights above. 5. Lost or damaged items If an item is lost or damaged through our fault, we will repair it or compensate you for the reasonable repair cost or the item's depreciated value, whichever is lower, taking into account its age and condition. Please tell us about high-value items before handing them over so we can agree how to handle them. For luggage, compensation is limited to €250 per item unless higher cover was agreed in your booking confirmation, and never covers the excluded valuables listed in section 10.8 of our Terms of Service. Visible damage or a broken seal must be reported to our driver at delivery, and other damage or loss in writing within 24 hours of delivery, as set out in section 10.15 of our Terms of Service. 6. How refunds are paid Refunds are made by the same method you paid, or in cash for cash payments, within 14 days of our agreeing the refund with you. Refunds for luggage bookings are made to the card used to book. 7. Contact JMT Holdings Limited (C99143), trading as WhizzFix, 88 Triq Birkirkara, San Ġiljan STJ 1850, Malta. Email info@whizzfix.com. Phone and WhatsApp +356 9923 1611. --- # Privacy Policy URL: https://whizzfix.com/policies/privacy-policy What personal data WhizzFix collects, why, who it is shared with, how long it is kept and your rights under GDPR. This policy explains what personal data WhizzFix collects, why, who we share it with and what rights you have. It is written for a small service business in Malta and follows the EU General Data Protection Regulation (GDPR) and the Maltese Data Protection Act, Chapter 586 of the Laws of Malta. 1. Who is responsible for your data The data controller is JMT Holdings Limited (C99143), trading as WhizzFix, 88 Triq Birkirkara, San Ġiljan STJ 1850, Malta. Email info@whizzfix.com, phone +356 9923 1611. 2. What we collect When you contact us or book a service. Your name, phone number, email address, the address for pickup or delivery, and the content of your messages to us by WhatsApp, phone, email or our booking system at book.whizzfix.com. When you book luggage storage and delivery. In addition to the above: - a photo of the personal details page of your passport or identity card (you may cover the document number); - your flight booking confirmation or boarding pass, and your flight numbers and dates; - the name and phone number of any Recipient you ask us to release your luggage to; - your signed booking form and declaration, with the date, time and IP address of signature; - photographs, weights, seal numbers and luggage codes of each item, and a record of every handover, storage movement and delivery. About your items. A description of each item, its condition, any defects you tell us about, and photographs we take before and after work for quality control and as a record of the item's condition. When you pay. For card payments at the counter or on our self-service machines, the payment is handled by the card terminal provider. Online payments on book.whizzfix.com are handled by Stripe. We see the amount, the date and the last digits of the card, never the full card number. Cash payments are recorded in our books. When you visit our premises. CCTV images from cameras covering our premises, including the luggage storage area. When you use this website. Your IP address, device and browser type, the pages you visit and how you got here. This comes from cookies and similar technologies, explained in section 6. When you join our mailing list. Your email address and the date you signed up. Entering our monthly prize draw also records that you entered. We do not ask for and do not want any special category data, such as health information. If you tell us something like that in a message, we will use it only if it is needed to handle your item safely. 3. Why we use it and our legal basis Purpose Legal basis Giving quotes, booking, doing the work, arranging pickup and delivery, and telling you when your item is ready Performance of a contract with you Providing luggage storage and delivery, including scheduling airport meetings from your flight details Performance of a contract with you Checking your identity documents before confirming a luggage booking and at handover, to prevent fraud and make sure luggage is released only to the right person Performance of a contract with you and our legitimate interest in security and fraud prevention Keeping your signed luggage declaration and custody records Performance of a contract and our legitimate interest in establishing and defending legal claims Keeping records of jobs, prices and payments Legal obligation under Maltese tax and accounting law Photographs of items before and after work, and of luggage at handover and delivery Legitimate interest in recording the condition of items and resolving any dispute CCTV at our premises Legitimate interest in protecting customers' items, our staff and our premises Answering questions and handling complaints Legitimate interest in running our business and looking after customers Sending our newsletter and offers Your consent, which you can withdraw at any time using the unsubscribe link Using before-and-after photos in our marketing Your consent, asked for separately Analytics and advertising cookies Your consent, given through the cookie banner Keeping our website, booking system and premises secure and preventing fraud Legitimate interest Reporting to authorities where the law requires, including concerns about prohibited items in luggage Legal obligation We never use identity documents, flight details or luggage photographs for marketing. 4. Who we share it with We share personal data only with providers who help us run the business, and only what they need. Vercel , which hosts this website. Vercel processes data in the United States and the European Union. Supabase , which hosts the database and file storage for our booking system and our mailing list, including luggage booking records and identity documents, in the European Union. Lovable , which hosts the booking system at book.whizzfix.com. Meta Platforms , because we communicate with customers on WhatsApp, and because we advertise on Facebook and Instagram. Google , for Google Analytics, Google Ads and Google Maps. Card terminal and online payment providers , including Stripe, for card payments. Our accountants and, where the law requires, the Maltese tax authorities, the police or other public bodies. Delivery staff , who see your name, address and phone number for pickup and delivery, and for luggage also your flight details, the Recipient's name and phone number, and your luggage codes and seal numbers. Drivers do not have access to stored identity documents. We do not sell personal data, and we do not share it with anyone else for their own marketing. 5. Transfers outside the European Economic Area Identity documents and luggage booking records are stored in the European Union. Some of our other providers, including Vercel, Meta and Google, process data in the United States and other countries outside the EEA. Where they do, the transfer is covered by the EU-US Data Privacy Framework or by the European Commission's Standard Contractual Clauses. You can ask us for details of the safeguard that applies. 6. Cookies When you first visit this website or our booking system you will see a cookie banner. Essential cookies, which make the site work, are always on. Analytics cookies, which help us see how the site is used, and marketing cookies, which help us measure and show advertising, run only if you accept them. You can change your choice at any time using the "Manage" link in the banner or the cookie settings link in the footer, and by clearing cookies in your browser. 7. How long we keep it Job records, quotes, invoices, luggage booking records and signed luggage declarations: for as long as Maltese tax and accounting law requires, currently up to ten years. Passport or identity card images and flight confirmations: deleted 30 days after your luggage booking is completed, unless a claim or investigation is open, in which case until it is resolved. Luggage photographs, weights, seal numbers and custody records: 90 days after your booking is completed, unless a claim is open. Photographs of items for cleaning, repair and restoration: 12 months after the job is finished, unless you have agreed to their use in our marketing, in which case until you withdraw that consent. CCTV images: 30 days, unless needed for an incident or claim. Messages on WhatsApp and email: up to 2 years after our last contact, so we can refer back to what was agreed. Mailing list: until you unsubscribe. Website analytics: as set by Google Analytics, currently 14 months. Data deleted from our booking system may remain in encrypted backups for up to 90 days before those backups are overwritten. Backups are not used for any other purpose. 8. Your rights You have the right to ask for a copy of your data, to have it corrected or deleted, to restrict or object to how we use it, to receive it in a portable format, and to withdraw any consent you have given. Write to info@whizzfix.com and we will respond within one month. We may ask you to confirm your identity first. We may need to keep some data after a deletion request where the law requires it or to deal with a claim. If you are not happy with how we handle your data, you can complain to the Information and Data Protection Commissioner, Floor 2, Airways House, Triq il-Kbira, Tas-Sliema SLM 1549, Malta, idpc.org.mt. 9. Children Our services and website are intended for adults. We do not knowingly collect data from anyone under 16. Luggage bookings must be made by an adult. If you believe a child has given us their data, contact us and we will delete it. 10. Security Our website is hosted by Vercel, which encrypts data in transit and at rest. Our booking system encrypts data in transit and at rest. Identity documents are kept in private storage that is not publicly accessible, can be opened only by named staff through time-limited links, and every access is logged. Staff use individual accounts with two-step login. Access to customer records is limited to staff who need it. No system is completely secure, so please upload identity documents only through book.whizzfix.com or the secure booking link we send you, and do not send them, card details or other sensitive information by WhatsApp or email. If you do, we will move them to the booking system and delete the message. 11. Changes to this policy We will post any changes here and update the date at the top. If a change is significant, we will tell mailing list subscribers by email. 12. Contact JMT Holdings Limited (C99143), trading as WhizzFix, 88 Triq Birkirkara, San Ġiljan STJ 1850, Malta. Email info@whizzfix.com. Phone and WhatsApp +356 9923 1611. --- # Legal Notice URL: https://whizzfix.com/policies/legal-notice Who operates whizzfix.com: JMT Holdings Limited, registration C99143, VAT MT28204029, 88 Triq Birkirkara, St Julian’s, Malta. Website operator WhizzFix is the trading name of JMT Holdings Limited , a limited liability company registered in Malta. Registration number: C99143 (Malta Business Registry) VAT number: MT28204029 Registered office and premises: 88 Triq Birkirkara, San Ġiljan STJ 1850, Malta Email: info@whizzfix.com Phone and WhatsApp: +356 9923 1611 This notice applies to whizzfix.com and to our booking system at book.whizzfix.com. Services WhizzFix provides laundry, ironing, shoe, sneaker and handbag cleaning, repair and restoration, steam and ozone sanitisation, and luggage storage and delivery in Malta. The terms that apply to these services are set out in our Terms of Service, Refund Policy and Privacy Policy. Hosting This website is hosted by Vercel. Our booking system at book.whizzfix.com is hosted by Lovable, with its database and file storage provided by Supabase in the European Union. Brand names WhizzFix is an independent cleaning, restoration and luggage service. We are not affiliated with, authorised by or endorsed by any brand whose items we service. Brand names and model names are used only to describe the items we work on, and remain the property of their owners. Content and photographs The text, photographs, logos and design of this website belong to JMT Holdings Limited unless stated otherwise. You may not copy, reproduce or reuse them for commercial purposes without our written permission. Before-and-after photographs of customers' items are published only with the customer's consent. Accuracy of information We keep prices, turnaround times and opening hours on this website up to date, but they can change. The price and turnaround confirmed to you in writing for your booking or job are the ones that apply. Links to other websites This website links to other websites, including Google Maps, WhatsApp, Facebook and Instagram. We are not responsible for their content or their privacy practices. Consumer complaints If you have a complaint, contact us first at info@whizzfix.com. If it is not resolved, you may contact the Office for Consumer Affairs at the Malta Competition and Consumer Affairs Authority (MCCAA), or bring a claim before the Consumer Claims Tribunal. Governing law This website and this notice are governed by the laws of Malta. --- # Contact Information URL: https://whizzfix.com/policies/contact-information How to reach WhizzFix: WhatsApp and phone +356 9923 1611, info@whizzfix.com, opening hours and where to send specific requests. WhizzFix JMT Holdings Limited (C99143), trading as WhizzFix 88 Triq Birkirkara, San Ġiljan STJ 1850, Malta VAT MT28204029 How to reach us WhatsApp and phone: +356 9923 1611 Email: info@whizzfix.com In person: at our shop, 88 Triq Birkirkara, St Julian's WhatsApp is the fastest way to get a quote. Send two or three photos of the item and tell us what you need. Opening hours Day Shop and self-service laundry Monday to Friday 8:00am to 6:00pm Saturday 10:00am to 12:00pm Sunday Closed The self-service machines are available during opening hours and take card and contactless payments. Luggage storage and delivery runs from 09:00 to 18:00 on the days available in our booking system, including some days when the shop is closed. Earlier and later times are available on request for a surcharge. Pickup and delivery for laundry, cleaning and restoration runs in two-hour windows, Monday to Friday 8am to 4pm and Saturday 10am to 2pm, anywhere in Malta, for €4 each way. Book today and the earliest pickup is tomorrow from 12 noon. Gozo is not covered. Specific requests For Contact Quotes and bookings WhatsApp +356 9923 1611 Luggage bookings book.whizzfix.com Luggage claims (damage or loss) info@whizzfix.com, quoting your Booking Number and Luggage Code, within 24 hours of delivery Complaints info@whizzfix.com Your personal data (access, correction, deletion) info@whizzfix.com, subject "Data request" Finding us We are on Triq Birkirkara, the road that climbs from the St Julian's seafront towards San Ġwann. There is street parking on Triq Birkirkara and the adjacent roads, and the nearest bus stops are about 20 metres from the door.